FAQ's

Thank you for visiting Sugar Pop. Below we have listed the most popular questions we get asked and our general responses.

You can order your lollipops as far in advance as you wish. At checkout you will be required to select your preferred delivery date and we recommend taking delivery no more than a 10 days to a week before the event date in order to ensure your lollipops are as fresh as possible. We do recommend booking as soon as you know what you require as we do get booked up.  

Your lollipops will be delivered as close as possible to the date of your choice. However, we aim to ship out lollipops no more than 10 days to a week before your event date in order to ensure the freshest possible lollipops for your event. 

This really depends on how many orders we are working on at the time and how detailed your order is. We usually say 7-10 working days, but as mentioned above early booking is recommended in order to ensure we can fit your order in. Please use our contact us page to get in touch with us if you would like delivery of the lollipops in a shorter time frame 

Yes, we offer a 10% discount for orders of 100 – 300 lollipops. If you are ordering more than 300 lollipops, then please use our contact us page to get in touch with us. 

All our products are gluten free and suitable for vegetarians. Some of our glitters are not vegan friendly so please get in touch with us and we can customise your order to suit your dietary requirements.

Our lollipops are best consumed within 6-8 weeks but may last longer if they are kept in a cool dry place out of direct sunlight for a while. 

We appreciate that for  you may not want to pay up front for your order but want to ensure your order is in place. Wtherefore take a £15 deposit fee to secure your booking and we will get in touch with you 3 months before the wedding to finalise your design, numbers and flavours etc. The remaining balance is due before the order is scheduled to be shipped. If you would like to go ahead with paying a deposit, please use our contact us page to get in touch with us.  

Get in touch using our contact us page and we will try to help.

All of our lollipops are handmade, to order, in a large variety of colours, flavours, shapes and designs. The smallest batch makes a minimum of 12-14 lollipops therefore we cannot sell quantities lower than 10 due to wastage of ingredients.

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